
Accounts offered by American Express Bank, FSB. Your deposits are insured to at least $250,000.
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Manage Your Account
In This Section
- Online Account Access
- Account and Routing Number
- Statements
- Beneficiaries
- Backup Withholding
- Closing Your Account
Online Account Access
Your Personal Savings account comes with convenient online account access. Once you set up online
access, you’ll be able to access all of your Personal Savings accounts, view statements, and make
deposits and withdrawals electronically.
If you have not already enrolled in online banking, you should do so today.
- Retrieve your Personal Savings account number from your account statement or welcome letter
- Click on Set Up Online Access at the top of the Personal Savings home page, and follow the steps to enroll
Account and Routing Number
You can find your account number on your original Personal Savings welcome letter or on your account statement. To access your statement electronically, log in to your Personal Savings account and click the Statements menu item. The American Express Bank, FSB routing number is 124085066.
Statements
We send quarterly statements for CD accounts and monthly statements for High-Yield Savings accounts. You can better protect your privacy and help the environment by choosing to receive electronic statements, either during the online account setup process or at any time. You can update your statement preference online or by calling us at 1-800-446-6307. We will mail paper statements to you if you do not request electronic statements.
Beneficiaries
American Express Personal Savings offers Payable on Death (POD) accounts, which let you designate that your account will be payable on your death to one or more surviving individual beneficiaries without having to set up a trust. Important note: Certain state law restrictions may apply to POD accounts. Please consult an attorney or a qualified estate planning professional before designating your account as a POD account. Subject to applicable law and the Deposit Account Agreement, you may name up to six (6) payable on death beneficiaries, and the funds in the POD account would not be governed by your will or inherited by your heirs. To create a POD account, you will have to create a single or joint account and add beneficiaries by completing our Beneficiary Designation Form. POD beneficiaries must be individuals, not trusts.
Download the Account Beneficiary Form
Backup Withholding
If you are subject to backup withholding, the Internal Revenue Service (IRS) requires American Express Bank, FSB to report annually the interest income paid on your High-Yield Savings or Certificate of Deposit account. In certain instances, we require that you complete the New Account Form to provide us with the information we need to comply with this IRS reporting requirement. You do not need to complete a New Account Form unless you receive written notification from Personal Savings.
More info about the New Account Form
Download the New Account Form
If you are required to complete a New Account Form and if we do not receive a completed and signed form from you that certifies your Social Security number and that you are not subject to backup withholding, American Express Bank FSB will be required to withhold a portion of your interest earnings and remit it to the IRS. This withholding is known as "backup withholding."
You must fill out this form and submit it to:
a) Certify your correct Social Security number
b) Certify whether you are subject to backup withholding
c) Certify that you are a U.S. citizen or a permanent resident
FDIC Insurance for Joint High-Yield Savings accounts
If you have a joint High-Yield Savings account, certain FDIC regulations require that we have both joint account owners’ signatures on file so that your account is eligible for insurance up to the maximum applicable limit provided by the FDIC for qualifying joint accounts. Please take a moment and have each joint account owner sign the New Account Form.
Closing Your Account
To close your account, please complete the Account Closure form and fax or mail it to us. Alternatively, you may call us at 1-800-446-6307 to close your account. If you are closing a CD account prior to the maturity date, we ask you to complete and send in the Account Closure form.

